Public Ticket #2198768
Error with News Post Grid


  • Sophia started the conversation

    Post Grid that brings our Related news on several of our pages doesn't work.

    It returns error msg: {"status":"Nothing found"}

    Have tried several restore points but nothing. I cannot update the plug-in "WPBakery Visual Composer" that might causing this issue. The weird thing is that when we edit the page with Visual Composer the News are appearing.

    Pls advise how to resolve this as we have "linked" news feeder on several major pages of our Blog.

    Check Attachment

    Attached files:  Iroes-Post-Grid-News-error.png

  • Sophia replied

    Hi did you had any chance to review this case. Its quite important for us to resolve it asap. Thank you

  • Sophia replied

    Hi there,
    I have paid extra money to renew & extend our support so I expect an answer. 

  •  182
    TVDA replied

    Sorry for waiting
    Can you provide login/pass/url to your wp-admin via private message?

    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.