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  Public Ticket #1466467
Woocommerce - Stuck on loading animation
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  • Peter Ha started the conversation

    When I complete payment via PayPal and click on "Return to merchant", it brings me back to my site but I'm stuck on the loading animation.

    Any thoughts on what's going on? This doesn't happen when I switch to Twenty Seven theme.

  •  147
    TVDA replied

    Hi

    1) Do you use PayPal test purchase?
    2) Can you record video with your problem and send via dropbox
    3) Provide your login, pass, url to your wp-admin on private message


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  •   Peter Ha replied privately
  • Peter Ha replied

    Hello, it's been two weeks since I last replied with your requests. Can you please give an update?

  •  147
    TVDA replied

    Hello, sorry for long respond. I can't open wp-admin url in your site. Can you provide correct? 


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  •   Peter Ha replied privately
  •   Peter Ha replied privately
  •  147
    TVDA replied

    Hello, can you provide paypal sandbox for test checkout??


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  •   Peter Ha replied privately