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  Public Ticket #1426507
Title Wrapper
Closed

Comments

  • Natalia Sander started the conversation

    I've activated the title wrapper on my "home" page but when I change into mobile version the picture is not resized but simple cut in the middle, also the text is not resized. Is there a way to make the title wrapper responsive, too? The option "responsive layout" is chosen already. 

    Thanks for your help! 

    Attached files:  Bildschirmfoto 2018-01-10 um 11.27.35.png
      Bildschirmfoto 2018-01-10 um 11.27.43.png

  •  170
    TVDA replied

    Hello, please provide login/password and url for your site and we fix it fast.


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  • Natalia Sander replied

    So is this a specific bug I have? Right now the website is only on our servers and can be accessed from our office only. Is there any other way to solve this? I can download the whole website e.g. and send it to you? 

  • Natalia Sander replied

    Guys , you say you offer support in 24h – but this thread is open for days. Please reply on all my tickets (3 open ones!) today otherwise I'll have to leave a bad rating as you don't offer what you promise to your customers. I cannot publish our new website because of the bugs I talked about 1) no responsive image resizing of Titel Wrapper 2) No possibility to change wording of the search page 3) No dotted overlay in blog. 

    Thanks in advance. 

  •  170
    TVDA replied

    Hello, you need to go into Theme Options -> Title wrapper and change fixed background into cover. That might fix this issue


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  • Natalia Sander replied

    It's already set to cover and still doesn't work. 

  •  170
    TVDA replied

    Hi again
    1) Can you provide site url 
    Also you can provide login/pass to wp-admin or create new user
    2) Can you combine problems on this tickets and this (https://tvdathemes.ticksy.com/ticket/1428425/) because this tickets has some titles and someone of developers can close one of them (duplicate)  


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.