Public Ticket #1414215
Installing theme, no page builder visible and demo content not loading


  • Monica started the conversation

    Please need help. Can't launch website, since the page builder isn't visible and demo content isn't loading. 

    I have installed the Mint theme and tried to load the demo content but it errors and does not load. The progress bar goes from 0 to 99% really fast (about 2 seconds) and the hits 100% but when viewing the home page, the demo content is not there.

    Also I am unable to see the page builder. I am wondering if something went wrong with the install?

    An insight and help would be greatly appreciated. I am not a developer and trying my best.

    thank you

  •  176
    TVDA replied


    fitst of all check this docs http://doc.redbrush.eu/installation-setup/

    second, did you...

    -- install all required plugins? 

    -- have enough ram for php on your hosting (256mb)?

    -- install visual composer plugin? 

    -- http://docs.greatives.eu/tutorials/enabledisable-the-visual-composer-for-custom-post-types/


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.