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  Public Ticket #1328183
Mint dont import demo content
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  • Rafael started the conversation

    hi
    To do the installation of the theme, I followed the steps according to the documentation, installed the theme, installed and activated the plugins and went to do the import of the demo content.

    But every time I tried to import demo content, the importer presents an error in the first few lines. I tried to import the .xml file through Tools> import> wordpress but it also generates the same error, which fails to import the first lines of the .xml file

    The problem is that the theme does not look like the demo so I can do the customization. Could you guide me with what I can do to make my theme equal to the demo?

    Attached files:  Capturar.PNG

  •  143

    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  • Rafael replied

    I'm config.php with code set to 256mb and php.ini set according to wordpress codex.

    I am having an error in importing media

    Failed to import Media "placeholder_vert02"
    Failed to import Media "placeholder02"
    Failed to import Media "placeholder_vert01"
    Failed to import Media "placeholder01"
    Failed to import Media "play-icon"
    Failed to import Media "hello2"

    I've tried importing Dummy Content several times and it does matter, but it has the error mentioned above. There is also the fact that the WPBakery Page Builder Plugin prompts you to activate it.

  • Rafael replied

    I also noticed that Slider Revolution is also requesting activation. But the plugin is inside the theme package. How do I activate it?

  •  143
    TVDA replied

    No need to activate plugins, you will receive updates with theme.

    Please, provide URL, login and password as a private answer and I’ll check your site.


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  •   Rafael replied privately
  •  143
    TVDA replied

    We checked your site and you already have imported all demos, don't worry about errors.

    You just need to import sliders, check our docs: http://doc.redbrush.eu/general-guidelines/import-demo-sliders/


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  • Rafael replied

    This topic is resolved