Video Playback on MOBILE* excuse the type-o!
I was able to get the video to play under Hello! on my computer but when I check on my mobile, there is no video.
Hello, mobiles don't support video on background
Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.
what's the resolution for this? What else can I do so that it's just not a blank area on mobile? Would a web designer be able to get it to work on mobile? It's the main reason I purchase the theme for that feature. Thank you
Do you set a placeholder image:
Also, you can try to hide this on mobile and show another block with "Column Settings":
These resolutions aren't going to be sufficient. The video needs to play on a computer and mobile. I purchased thinking this was fully responsive. Am I am to get a refund?
hi, this is technically impossible to autoplay video on mobile(did you see examples?). Themeforest policy about refund you can read here https://themeforest.net/page/customer_refund_policy
I'm trying to now use another front page and this doesn't seem to be mobile responsive either...? I have read their refund policy and have put in a request. The them said it was fully responsive but as the attachment shows it isn't. Help. If this isn't possible, kindly approve the refund.
Attached files: IMG_8294.PNG
Please, provide url, login and pass as a privet answer, we will fix it.
www.CatchMeAtLuxe.com is my URL. I've removed your theme already and working on another one.
So, do you need help with our theme?