Video Playback on MOBILE* excuse the type-o!
I was able to get the video to play under Hello! on my computer but when I check on my mobile, there is no video.
Hello, mobiles don't support video on background
Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.
what's the resolution for this? What else can I do so that it's just not a blank area on mobile? Would a web designer be able to get it to work on mobile? It's the main reason I purchase the theme for that feature. Thank you
Do you set a placeholder image:
Also, you can try to hide this on mobile and show another block with "Column Settings":
These resolutions aren't going to be sufficient. The video needs to play on a computer and mobile. I purchased thinking this was fully responsive. Am I am to get a refund?
hi, this is technically impossible to autoplay video on mobile(did you see examples?). Themeforest policy about refund you can read here https://themeforest.net/page/customer_refund_policy
I'm trying to now use another front page and this doesn't seem to be mobile responsive either...? I have read their refund policy and have put in a request. The them said it was fully responsive but as the attachment shows it isn't. Help. If this isn't possible, kindly approve the refund.
Attached files: IMG_8294.PNG
Please, provide url, login and pass as a privet answer, we will fix it.
www.CatchMeAtLuxe.com is my URL. I've removed your theme already and working on another one.
So, do you need help with our theme?
Hello, we fixed title in main page for mobiles. Check it. Is this ok?