Okay
  Public Ticket #1027937
Invasion/virus
Closed

Comments

  •  2
    Tales started the conversation

    It is the second time now that my site was invaded, at the begginning shows an exe file to download. I called the host and they fixed the firt time. Now they are trying to fix the second time. And they told that it happend due to a fragility of the theme. 

    How can you help me to solve this. Otherwise I wont be able to keep using this theme.

  •  172
    TVDA replied

    Hello, try to update Wordpress to fresh version, all plugins, download last version of theme. check your theme for non-bundled with theme plugins and deactivate it. 

    all themes made by Wordpress Codex, if it has issue, we must wait for Wordpress update.


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  •  2
    Tales replied

    I updated Wordpress, all plugins, downloaded last version of theme and again it was invaded. It shows at the main page an exe archive to download. Could you help me? It never happened before I got this theme.

  •  172
    TVDA replied

    try to different browser, maybe you have virus as plugin for browser?

    do you use only bundled plugins?


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.

  •  2
    Tales replied

    I tried different browsers.

    Yes I do use only Bundled Plugins.

  •  172
    TVDA replied
    i need to see this bug, how can i receive this offer to download exe file?

    right now i don't see any issue (mac os + safari(some addons, like adblock, awesome screenshot), all last official released versions)


    Thank you for great 5 star rating for our theme on ThemeForest. We really appreciate it.